Senior Registrar

Job ID#: 21-0504
Department: Office of the Registrar
Job Type: Staff
Job Status: Full-time
Date Posted: 05/04/2021
Desired fill date: Open until filled
Reports to: VP Enrollment Management
Supervision required: No

Job Summary

The Senior Registrar will oversee operations in the Registrar’s Office. This position will be responsible regarding technology, policies, training, personnel, budget, customer service, and general building and operational oversight.  The Senior Registrar is responsible for ensuring integrity and operations of all registrar functions. The Senior Registrar will engage in community engagement to inform decisions.

Essential Responsibilities

  • Ensure information governance and data cleaning in PowerCampus Student Information System
  • Ensure all course-building, registration, grading, satisfactory academic program and other registrar functions are fulfilled
  • Engage across departments to improve integrations and automation of systems and processes
  • Ensure the documentation of processes and implementation of training manuals and training processes
  • Oversee the annual update process for the College’s academic catalog and policies
  • Serve as primary contact point for DegreeWorks and act as main Scriber when new catalogs are published
  • Lead all aspects regarding MyAcademicServices.
  • Coordinate with IT to evaluate existing and new software and implement better processes to enhance automation in the Registrar and customer services

Education and Experience

  • Master’s degree required
  • Minimum 5 years’ Registrar leadership experience and background providing customer service in higher education.
  • Project management experience
  • Experience using databases including student information systems
  • Proficient with Microsoft Office Products
  • Proven analytical and problem-solving abilities
  • Strong customer service orientation
  • Excellent written and oral communications skills
  • Strong interpersonal skills
  • Highly self-motivated and self-directed
  • Detail oriented
  • Ability to effectively prioritize and execute tasks in a deadline-driven environment
  • Experience working in a team-oriented, collaborative environment
  • Ability and experience working with ethnically diverse students and employees
  • Ability to speak Spanish a plus